1. Information We Collect
ReelDealsClub collects information you provide when claiming a prize, placing an order, joining the VIP Fishing Club, contacting support, or interacting with our website. This may include your name, email address, phone number, shipping address, billing details, order history, and communication preferences.
2. How We Use Information
- To process prize claims, purchases, shipping, and VIP Fishing Club membership billing.
- To send order confirmations, account notices, cancellation confirmations, and support responses.
- To provide promotional fishing offers, giveaways, member deals, and product updates.
- To improve our website, customer experience, fraud prevention, and legal compliance.
3. Payments & Security
Payment information is handled by our payment processor and used only to complete authorized transactions, including the initial shipping fee, optional add-on purchases, and the recurring VIP Fishing Club membership fee disclosed at checkout. We use reasonable administrative, technical, and physical safeguards to protect personal information.
4. Sharing Information
We may share information with service providers that help operate our business, including payment processors, fulfillment partners, shipping carriers, customer support providers, fraud prevention vendors, analytics services, and marketing platforms. We may also disclose information when required by law or to protect our rights, customers, and business.
5. Cookies & Tracking
We may use cookies, pixels, and similar technologies to remember your preferences, measure website performance, understand campaign results, and personalize offers. You can manage cookies through your browser settings, though some site features may not work properly if cookies are disabled.
6. Your Choices
You may opt out of promotional emails by using the unsubscribe link in those messages. Transactional emails about orders, billing, cancellations, and support may still be sent when needed. You may contact us to request access, correction, or deletion of your personal information, subject to legal and business recordkeeping requirements.
7. Contact Us
For privacy questions, support requests, or VIP Fishing Club cancellation assistance, contact us at support@reeldealsclub.com.